www.racedog.lv/shop/ - is official BE RACEDOG unit online shop.
At the moment we are the only company in Latvia that's producing equipment for sled dog sports - dog harnesses, leashes for every day walks and bikejoring, dog collars and more!
BE RACEDOG also produces clothes for sports teams, riders, hunters. We accept individual orders for coats, vests, hats, sport equipment bags etc.
We provide the producing of our products in Latvia only - from idea and design of it, to a finished, ready-to-go product, which are made from high quality materials from Europe.
Our products and professional equipment can be used in your every day life taking your dogs outside for a walk, or training your pet competitively. Our equipment is being used by the best Baltic athletes in sled dog sports. All of our equipment has been tested in the race environment. By ordering our products, we cand deliver them to you in all of the Europe.
We're 100% latvian company!
1) By using shopping cart method in our online shop
You pick the product you want to buy, add it to your shopping cart. In the next 24 hours you'll receive an e-mail of confirmation and e-bill.
2) By calling us: +371 28313431
Our expert will register your purchase. Confirmation will take up to 48 hours to check if the product is available at our warehouse.
3) By ordering through e-mail.
You can contact us through e-mail: firstname.lastname@example.org - specify the product you're willing to buy, desired time to receive your purchase and your phone number. In the next 48 hours from receiving your e-mail, we'll send you the confirmation of wether the product is available at our warehouse.
All of the prices are shown EUR with VAT 21%
We are shipping to all European countries.
Send list of products You want to order with Your address and other contact information to email@example.com.
We’ll send You an invoice and after payment will be received - we’ll send the products.
You can collect your purchase personally in BE RACEDOG's warehouse - Vārnu iela 10, Riga. By doing that, you'll be able to pay for your purchase in cash or through bank transfer pre-payment. It takes 1-2 days for the product to be brought to our warehouse for you to collect it.
You can also receive your purchase through Omniva parcel. This service requires additional payment depending on the products weight and size. By choosing this delivery method you'll receive bank transfer pre-pray form. After you've paid for the purchase, it will be brought to Omniva parcel in 1-2 days.
OMNIVA express delivery
You can also receive your purchase through Omniva express delivery meaning we'll deliver the purchase right to your door. That will require extra payment which, again, depends on the weight and size of the product you've bought. By choosing this delivery method you'll receive bank transfer pre-pray form. After you've paid for the purchase, it will be brought to your address in 3 days after we've received your payment.
For any further questions, please contact our managers.
According to ''The right of withdrawal'' law, consumer can return the purchase in the next 14 days from the moment the product has been bought. That can be done without explaining the reason for returning the purchase.
Before returing the product, you have a right to:
1) check the product without using it
2) save the original packaging of a product
If you want to return a product, please fill in ''The right of withdrawal'' form and send it to us with the receipt of a product to Vārnu iela 10-10, Rīga, LV-1009
In the next 7 days from the moment we've received your form we will return your money to the bank account that was listed in the form.
For further questions, please contact us through e-mail: firstname.lastname@example.org
Manufacturer's due date of every product is different. To get information about a specific product you can contact BE RACEDOG's customer adviser.
You're allowed to submit a complaint about a product only if it was used in conditions it's been made for.
Manufacturer's warranty is valid only if customer can show:
1) receipt of a purchase
2) manufacturer's document of warranty
Manufacturer's warranty is NOT valid if the damage to a product has been done by a customer or their misusage, like:
1) product has serial number damage
2) product hasn't been used following the instructions
3) product has been broken, crashed, dropped, in contact with water etc.
4) product has been exposed to radical change in temperature
5) product showing low quality repair history
6) breaking the product by using the wrong choice of transportation
If purchased product has been damaged, contact us through 28313431 or e-mail: email@example.com, and let our customer adviser help you find the appropriate solution for the problem.
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